Wendy's to Replace Order Takers with Self-Service Kiosks

In response to rising minimum wage standards in many states, Wendy's the fast food chain is rolling out self-service kiosks for customers to punch in their orders, replacing human order takers. The kiosks will be available at Wendy's 6,000 nationwide locations in the second half of this year, but it will be up to franchisees whether to use them, according to Wendy's President Todd Penegor. McDonald's is also considering the installation of kiosks, according to reports.