Highlights of the 2020 EEOC Annual Performance Report
The agency's annual report for 2020 includes the following achievements:- Securing a record amount of recovery, more than $535 million, for victims of discrimination in the workplace. Specifically, it includes $333.2 million in monetary relief for private sector employees and applicants and state and local government workplaces. Mediation, conciliation, and other administrative enforcement helped to receive this amount. In addition, litigation resulted in $106 million in monetary relief; the highest it’s been since 2004.
- Reducing the private sector charge workload by 3.7 percent to 41,951, the lowest pending inventory in 14 years. This decrease builds on a 12.1 percent decrease in FY 2019. Simultaneously, the agency increased the percentage of charges resolved with an outcome favorable to the charging party to 17.4 percent.
- Conducting more than 2,690 outreach events in the private and federal sectors reaching nearly 300,000 people. During the pandemic, the EEOC realized the importance of providing the public with crucial information. Namely, information involving the interplay between COVID-19-related issues and employment discrimination laws. As such, the EEOC prioritized COVID-19-related outreach. EEOC staff participated in 365 outreach events related to COVID-19, reaching more than 50,000 individuals.
- The EEOC’s mediation program continued to show positive results, as the agency adapted to providing mediations remotely during the pandemic. The EEOC conducted more than 6,700 mediations resulting in $156.6 million in benefits to charging parties. Since the mediation program was first implemented in 1999, the agency has conducted nearly 245,000 mediations. As a result, the EEOC resolved over 175,000 charges and obtained over $3 billion in benefits for aggrieved individuals. In fact, those resolutions occurred within an average processing time of 100 days.